From Dashboard > Templates
Contact templates are archetypes for Domain Name contact information that can be applied to domain name records. Typically, a contact template is used to group domain name ownership information, and to keep records consistent. It also saving time taken up with data-entry, once you have created a perfect set of contact details (which may published - see WHOIS Services) you may use them over and over again.
When to use contact templates
Contact templates are particularly useful for the following.
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Bulk amendments to Domain Name contact records
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Domain name purchasing
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Editing domain name contact records, ie. to easily provide a set of contact records (including technical, billing, admin contact information).